Privacy Policy

Updated 2/5/2025

Proven Management Solutions, Inc. dba Proven Mortgage Solutions ("we," "us," or "our") value the privacy of our customers and visitors to our website, www.provenmortgagesolution.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services as a mortgage broker.

1. Information We Collect

• Personal Information: We may collect personal information, such as your name, email address, phone number, financial information, employment details, and any other information necessary for the mortgage application process.
• Non-Personal Information: We may also collect non-personal information, including browser type, device type, IP address, and usage data, to help improve our website and services.

2. How We Collect Information 

• Directly from You: Information you provide when filling out forms on our website, communicating with us via email or phone, or submitting documents related to mortgage applications.
• Automatically: Information collected through cookies, web beacons, and other tracking technologies when you visit our website.

3. How We Use Your Information 

We may use the information we collect for various purposes, including:

• Processing mortgage applications and other requested services.
• Communicating with you regarding updates, promotions, or customer service.
• Improving our website and services to serve you better.
• Complying with legal obligations and industry standards.

4. How We Share Your Information 

We may share your personal information with:

• Service Providers: Third-party companies that assist in providing our services, such as credit bureaus, lenders, or IT service providers.
• Legal Requirements: If required by law, regulation, or court order, or if necessary to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. 
• Phone Numbers: collected for SMS consent will not be shared, released, sold or transferred to any third-party or affiliate for marketing purposes.

5. Your Choices 

• Access and Update: You may request access to or updates of your personal information.
• Cookies: Most browsers allow you to control cookies through their settings. Disabling cookies may affect your experience on our website.
• Opt-Out: You may unsubscribe from promotional communications by following the instructions in any promotional email.

6. Security of Your Information

We use reasonable security measures to protect your information. However, please be aware that no online transmission or storage is completely secure. We encourage you to take steps to protect your own information.

7. Links to Other Websites 

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We recommend reviewing the privacy policies of any third-party websites.

SMS Terms & Conditions

1. SMS Consent Communication 

The information including phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Proven Management Solutions, Inc. doing business as Proven Mortgage Solutions, you may receive messages related to the following:

• Consultation reminders
• Follow-up messages
• Loan Conditions
• Programs/Products/Services
• Client Relationship Management Information

Example: "Hello, this is a friendly reminder of your upcoming consultation with Proven Mortgage Solutions on February 5, 2025 at 12PM EST. Reply STOP to opt out of SMS messaging at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy at https://www.provenmortgagesolution.com/privacy-policy and Terms of Service at https://www.provenmortgagesolution.com/terms-and-conditions.

3. Message Frequency 

Our SMS message frequency may vary depending on the type of communication. For example, you may receive up to 20 to 40 SMS messages per week.

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. We recommend checking with your carrier for details on any potential charges for SMS interactions with Proven Management Solutions, Inc. doing business as Proven Mortgage Solutions.

5. Opt-In Method

You may opt-in to receive SMS messages from Proven Management Solutions, Inc. doing business as Proven Mortgage Solutions through the Contact Us page on our website at https://www.provenmortgagesolution.com/. This agreement for SMS communications will not be shared with third parties for marketing purposes.

6. Opt-Out Method

You can opt out of receiving SMS messages from Proven Management Solutions, Inc. doing business as Proven Mortgage Solutions at any time by replying "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. Once opted out, you will no longer receive SMS communications. You can opt back in at any time by replying START.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.provenmortgagesolution.com/.

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our practices, please contact us at:

Proven Management Solutions, Inc. 
C/O Proven Mortgage Solutions Info@provenmortgagesolution.com
(770) 462-3498 3802
Highlands Pkwy SE
Smyrna, GA 30082